Grievance redressal
Something not right? Tell us.
Every complaint is logged, acknowledged and answered. Here's how it works, how long each step takes and where to go if we don't put it right.
How to raise a complaint
- 1Level 1
Customer support
Call +91 7011797201 or email info@moneyyheight.com. We acknowledge every complaint within 48 hours and aim to resolve it within 7 working days.
- 2Level 2
Grievance Redressal Officer
Not resolved in 7 working days, or unhappy with the answer? Write to our Grievance Redressal Officer (name to be added) at info@moneyyheight.com with your complaint reference. You'll get a final response within 30 days.
- 3Level 3
Escalate to the regulator
If you haven't had a response within 30 days, or you aren't satisfied with it, you can take your complaint to the regulator for the product concerned.
Register a grievance
The more we know, the faster we can put it right. Please include:
- The mobile number on your account
- Your application reference, if there is one
- What happened, and when
- What you'd like us to do about it
Grievance Redressal Officer (name to be added)
B-124, 3rd Floor, Sector 6, Gautam Buddha Nagar, Uttar Pradesh – 201301